The CardBuzz blog
Card-by-card write-ups from our team, features, fees, lounge access and who each card actually suits. For the numbers after every cap and exclusion, head to the card pages.
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How-To GuidesBuilding a dispute evidence kit: what to keep before you complain
Every successful card dispute has the same foundation: a small folder of documents that proves what happened. Issuers and card networks decide disputes on evidence, not on how strongly you feel about the charge. Build th
How-To GuidesInternational transaction fraud disputes: the cross-border chargeback process
A charge from a merchant in another country, in a currency you never spent, for something you never bought. Cross-border card fraud follows the same dispute logic as domestic fraud, with a few extra complications — curre
How-To GuidesMerchant went bust: can you still charge back?
The airline stopped flying, the coaching institute shut its doors, the travel portal's website went dark — and you paid for a service that will never be delivered. When a merchant goes insolvent, a chargeback is often th
How-To GuidesRefund not received: timelines and escalation when the merchant stalls
The merchant agreed to the refund — "3 to 5 working days," they said — and then nothing arrived. Weeks pass, support repeats the same script, and your money sits somewhere between the merchant and your card. This guide m
How-To GuidesATM cash not dispensed but debited: the complaint path that works
The ATM whirred, showed an error, gave you nothing — and your account was still debited. This is one of the most common ATM complaints in India, and it has a well-defined resolution path under RBI norms. Follow it in ord
How-To GuidesDuplicate POS swipe: how to get a double card charge reversed
The terminal "failed", the cashier swiped again, and now your statement shows the same purchase twice. Duplicate swipes are among the simplest disputes to win — the evidence is right there in your statement — but handlin
How-To GuidesSubscription auto-renewals you never agreed to: cancelling and claiming a refund
A charge appears for a service you cancelled, a trial you thought was over, or a renewal whose terms were buried in fine print. Unwanted auto-renewals are one of the most common card disputes in India. The fix has two pa
How-To GuidesE-commerce non-delivery: how to dispute an order that never arrived
You paid online, the delivery date came and went, and the tracking page either froze or says "delivered" to an address that is not yours. When a seller will not refund a non-delivered order, your credit card gives you a
How-To GuidesHotel no-show charges: disputing fees for a stay you never used
Finding a no-show charge on your card statement for a hotel you never walked into is infuriating. Sometimes the charge is legitimate under a stated cancellation policy; often it is not — a cancelled booking the hotel fai
How-To GuidesCancelled flights and chargebacks: your dispute rights under DGCA rules
When an airline cancels your flight, Indian aviation rules give you clear rights — and if the airline drags its feet on the refund, your credit card's chargeback process is the backup. This guide walks through the DGCA r
How-To GuidesFake KYC update links: the "your card is blocked" scare tactic
"Your account KYC is incomplete. Your card will be blocked today. Complete verification here: [link]." This message — in endless variations — is one of the most common fraud SMSes in India. It works because it borrows re
How-To GuidesAccount takeover after a data breach: containing the damage
When a company you use suffers a data breach, the danger is not just what leaked — it is what attackers do next. Stolen email-and-password pairs are fed into automated tools that try them on banking sites, wallets, and s